How does HayloFriend pay me?
Two speeds. Standard has no HayloFriend fee and runs automatically every Friday, or any time you tap Schedule payout. Instant gets your money out faster for a 1.5% fee, when your account is eligible.
Help center · Money
Payout speeds
Your money can reach you two ways. Standard is free and runs on its own every Friday, or whenever you ask for it. Instant gets it to you faster for a small fee, when your account is eligible.
At a glance
Standard vs Instant
Two speeds. Standard is the free one most people use. Instant is there for the days you can't wait.
| Detail | Standard | Instant |
|---|---|---|
| HayloFriend fee | None. | 1.5% of the payout, plus Stripe's usual fees. |
| When it happens | Automatically every Friday, or any time you tap Schedule payout. | Only when you tap Get paid now, and only when it's available to you. |
| How fast it lands | Usually 1 to 3 business days after Stripe sends it to your bank. | Skips the weekly Friday batch for speed. The exact timing is set by Stripe and your bank. |
| What you need | A connected, finished Stripe account. | Everything Standard needs, plus a balance of at least $3.33 and balances that are reconciled. |
Standard · free
Standard payouts
No extra HayloFriend fee. The platform fee was already taken when the tip was sent, so nothing extra comes out at payout.
Standard happens two ways, and they both send the same kind of payout to your bank.
Automatically, every Friday
You don't have to do anything. If your account is set up, HayloFriend sends your balance to your bank every Friday morning.
On your own schedule
Don't want to wait for Friday? Tap Schedule payout any day and it goes out right away, at the same Standard speed.
Good to know
The 1 to 3 day wait is your bank settling the money, not HayloFriend holding onto it. The automatic Friday payout and an on-demand Standard payout both travel the exact same way.
Instant · 1.5%
Instant payouts
For the times you need it sooner. Instant moves your money outside the weekly Friday batch, for a fee.
- When it's available, tap Get paid now and choose the amount with the slider.
- It costs 1.5% of the payout to HayloFriend, plus Stripe's usual fees on top.
- That 1.5% is rolled into the amount you confirm in Stripe. It is never billed to you separately later.
The slider
The amount shown is the most you can take before the instant fee. Slide it down to take less. HayloFriend and Stripe both re-check the numbers the moment you confirm.
Ready to try it? See the step-by-step walkthrough: Get an instant payout.
Eligibility
When you'll see Instant
Instant only appears when every one of these is true. If you don't see it, one of these is the reason, and Standard is always still there.
1
Your Stripe account is connected and finished
You've finished Stripe setup: identity verified, a bank linked, and nothing left for Stripe to ask you.
2
You have at least $3.33 ready
$3.33 is the smallest payout HayloFriend will send, at any speed.
3
Your balances line up
Your HayloFriend balance and your Stripe balance have to match before a payout can start. If they're still catching up, the option waits.
If Instant isn't there
No greyed-out button and no error message. The option simply stays hidden until all three are true. HayloFriend doesn't check ahead of time whether your particular bank or card supports instant payouts. If Stripe can't do it in the moment, you'll see a short note and your Standard Friday payout is still there.
Timing
How long things take
Honest, typical timing. Real speed depends on your bank and the payment method, so treat these as guidelines, not promises.
- A new tip usually takes about 2 business days to become ready to pay out in Stripe.
- A Standard payout usually reaches your bank about 1 to 3 business days after Stripe sends it.
- Instant skips the weekly Friday batch for speed. The exact time to land is set by Stripe and your bank.
In short
Which one is for you
Recap
Pick by how soon you need it
- Happy to wait? Do nothing. Friday's automatic payout has you covered, for free.
- Want it sooner? Tap Schedule payout any day for a free Standard payout.
- Need it now, and eligible? Tap Get paid now for Instant, for 1.5% plus Stripe's fees.
New here and not connected yet? Start with Set up payouts with Stripe. Something look off with a payout? Email support@haylofriend.com from the email you use to sign in to HayloFriend, with the amount and roughly when you expected it. Using your sign-in email lets us find your account right away.
FAQ
Common questions
- How does HayloFriend pay me?
- Two speeds. Standard has no HayloFriend fee and runs automatically every Friday, or any time you tap Schedule payout. Instant gets your money out faster for a 1.5% fee, when your account is eligible.
- How long do standard payouts take?
- A standard payout usually reaches your bank about 1 to 3 business days after Stripe sends it. New tips take about 2 business days to become payout-ready in Stripe first. Timing varies by bank and region.
- What does an instant payout cost?
- HayloFriend's instant payout fee is 1.5% of the amount, plus Stripe's usual payout fees. Standard payouts have no HayloFriend fee.
- Why don't I see the Instant option?
- Instant only appears when your Stripe account is connected and finished, your HayloFriend and Stripe balances match, and you have at least $3.33. If it is not there, your Standard Friday payout still has you covered.
Common questions
How long do standard payouts take?
A standard payout usually reaches your bank about 1 to 3 business days after Stripe sends it. New tips take about 2 business days to become payout-ready in Stripe first. Timing varies by bank and region.
What does an instant payout cost?
HayloFriend's instant payout fee is 1.5% of the amount, plus Stripe's usual payout fees. Standard payouts have no HayloFriend fee.
Why don't I see the Instant option?
Instant only appears when your Stripe account is connected and finished, your HayloFriend and Stripe balances match, and you have at least $3.33. If it is not there, your Standard Friday payout still has you covered.